Dunsguide

Dunsguide is the largest business directory in Latin America, where you can find and connect with new clients and suppliers.

How can I create a Dunsguide account?

  • 1. Go to the Dunsguide website.
  • 2. Clcik the Sign up button in the upper right corner of the homepage.
  • 3. Enter your email address in the provided field.
  • 4. Review the terms and conditions, then click the box to indicate your acceptance.
  • 5. Complete the CAPTCHA challenge to verify you are not a robot.
  • 6. Click the Create account button.
  • 7. Check the inbox of the email address you entered.
  • 8. Open the email and click the provided link, which will redirect you to the page where you can create your password.
  • 9. Enter your first name, last name, and phone number in the respective fields. Then, create a secure password and click Finish account setup*. The password must be 8 characters long and include at least 1 lowercase letter, 1 uppercase letter, 1 number, and 1 special character (@#$%*&/?+!).

    *This step is carried out on the central account management platform of CIAL (https://accounts.cialdnb.com).

Congratulations! Your account setup is complete. You will be redirected to the Dunsguide homepage and should now be registered.

I forgot my password

  1. Go to Forgot Password?.
  2. Click Reset password.
  3. Input the email associated with your account.
  4. Look for the email from CIAL Dun & Bradstreet and follow the link to reset your password.
  5. Create and confirm your new password.
  6. Click Save to finish.

Now you can use your new password to log in.

How can I edit my user profile?

  1. Go to My Account | Dunsguide.
  2. Click on the Edit profile icon.
  3. Update your information such as name, last name, phone number, and language.
  4. Click Save.

How can I claim a business profile on Dunsguide?

  1. Click Discover or use the search function on the Dunsguide homepage.
  2. Navigate to the business profile you want to claim as your own and click the Claim this profile button.
  3. Review and confirm that the selected company matches the company you represent. Please verify the address, tax ID, and company name.
  4. Upload one of the accepted legal documents* to validate your management of the company. Ensure that the documents are original and legible, then click Submit documents.
    *If you are in Mexico, you can verify your company by sharing your SAT password (formerly CIEC).
  5. All set! Our team will review the submitted documents and approve the request within a maximum of 5 business days, and you will receive a notification by email.
  6. Once your claim has been approved, click on the email link or confirm your claim on Dunsguide to finalize the claim process.

NOTE: please note that if the documents cannot be validated, your request may be denied. In this case, you will need to submit a new request with the correct documentation.

How can I update my business profile on Dunsguide?

  1. Go to your Account section, located in the upper right corner of the page. Click on the linked business account you want to edit, then go to the Profile tab.
  2. You will have two views available: Admin view to make changes to the business profile, and Public View to preview how other users will see your company. Make sure you are in the Admin view. You can switch views using the button located in the upper right corner of the business profile, the current view is also indicated next to the company name.
  3. Each editable section is marked with a pencil icon. Click on the pencil icon in the section you want to edit, make the necessary changes, and remember to Save.

NOTE: to edit a business profile on Dunsguide, you need to be logged into your account. Additionally, your account must be linked to a business.

How can I create a business profile for my company on Dunsguide?

  1. Go to the Create a business page. If you're not logged in, click List my business in the header. If you're already logged in, on Dunsguide's homepage there's an option to list a new business at the bottom of the page.
  2. Click on List your business on Dunsguide.
  3. Fill in the details of your business and submit the form.
  4. One of our consultants will contact you to assist with the rest of he process.

How can I write a review on Dunsguide?

Reviews help users gain a better understanding of the quality of a company's services. They also provide valuable feedback to the reviewed entity, allowing them to improve their products and services. There are two ways to submit a review on the platform:

Using the Write a review button in the main menu on Dunsguide
  1. On your account section go to Your reviews, then click Write a review.
  2. Enter the name of the company you want to evaluate in the search bar.
  3. Select the correct company from the options displayed in the early search feature list. Keep in mind that there may be companies with the same name in different countries or regions, so make sure you are evaluating the right one.
  4. Your review has been submitted for approval. Once approved, it will appear on the business profile.
  5. Write a description detailing what you liked and what the company could do to improve its services, then click Continue.
Directly on the Dunsguide business profile

When visiting a business profile on Dunsguide, you will find a Reviews section displaying reviews added by Dunsguide users.

  1. Click Submit reviews.
  2. Rate your experience with the company by selecting the appropriate number of stars.
  3. Write a description detailing what you liked and what the company could do to improve its services, then click Continue.
  4. Your review has been submitted for approval. Once approved, it will appear on the business profile.

NOTE: to submit a review about a business on Dunsguide, you need to be logged into your account.

How can I request other Dunsguide users to review my business profile?

Encouraging your customers or suppliers to share their experiences with your company can help future customers feel more confident about working with you.

  1. Go to your account in Dunsguide.
  2. Open the Profile of any of the businesses linked to your account that you want to collect reviews for.
  3. Make sure you are in Administrator view. If not, switch by clicking View as administrator on the button in the top right corner of the profile.
  4. Go to the Reviews section and click Collect reviews.
  5. A pop-up window will appear where you can add multiple email addresses and click Request reviews. This action will cause the platform to send an invitation to these addresses. Alternatively, you can copy the shareable link and use it in your emails, digital documents, website, etc. This link will direct users to a single site to provide a review for your business.

NOTE: to collect reviews for a business, you need to be logged into your account and can only collect reviews for businesses you manage (your claim request should already be approved).

How can I see my reviews on Dunsguide?

In your account, you will find a section titled Your reviews. Here, you can see all the reviews you have submitted on Dunsguide. You can also filter them by status.

  • Under review: the Dunsguide team is validating that the information submitted corresponds to the correct entity.
  • Published: the review has been approved and is now available on the business profile that was reviewed.

How can I remove a review on Dunsguide?

If you receive a review for your business that you believe contains inaccurate information, you can initiate a process to "reject" a review and have it validated by our team.

  1. In the Reviews section of your business profile, identify the review you want to remove.
  2. Click the ... icon next to the review.
  3. Select Remove review.
  4. Choose a precise reason from the drop-down menu that best represents why the review needs to be investigated. Provide a clear explanation on the form to give the Dunsguide team more context for your removal request.
  5. Click Remove review to submit your request.

Our team will investigate the matter. If approved, the review will be removed from the business profile.

Please note that if the user provides evidence supporting their review, the Dunsguide team will not be able to remove the review from your profile.

Furthermore, the Dunsguide team will never share any of the evidence provided by any party. For more information, please review our terms in the privacy policy.

How can I contact another business on Dunsguide?

  1. Access the profile of the company you want to reach out to.
  2. Click the Contact button.
  3. Fill out the form with your information and submit your message.

Once submitted, our system will automatically send an email with your information to the registered address in the selected company's profile.

NOTE: to send a message to a company via Dunsguide, the company needs to have a complete profile. If the Contact button is not enabled, this means that the company's profile is not yet complete.

What is the difference between the administrator view and the public view?

Once you've claimed your business, you'll gain full control of your business profile and manage the information displayed publicly. The Administrator view offers a variety of tools to improve and customize your business profile:

  • Profile editing: update your business information quickly and easily.
  • Detailed description: add a more comprehensive description that highlights the key aspects of your business.
  • Product/service images: upload high-quality images that represent your products or services, helping to attract more potential customers.
  • Statistics and data: include statistical data and other key indicators to showcase your company's strength and growth.
  • Much more: explore other options to optimize your company's presence on Dunsguide.

How is the Sectors and Industries section of my company determined?

The Sectors and Industries section of your company on Dunsguide is determined using SIC (Standard Industrial Classification) codes and their corresponding subcategories.

What are SIC codes?

SIC codes are a standard system that classifies industries and companies into specific categories based on the type of economic activity they perform. Each SIC code is a four-digit number that represents a particular industry. For example, one SIC code might identify a company involved in chemical manufacturing, while another code might identify a company in the financial services sector.

How are SIC codes used on Dunsguide?

When you claimed or created your company's profile on Dunsguide, a SIC code was assigned to you based on your company's primary activity. This code, along with its subcategories, is used to categorize your business within relevant sectors and industries. This helps other companies and customers find your business more easily when searching within specific sectors on the platform.

Benefits of this classification
  • Increased visibility: being correctly classified makes it easier for potential customers and business partners to find your company when searching within your specific sector.
  • Credibility: the assignment of a SIC code enhances your company's credibility by showing that it belongs to a recognized industrial sector.
  • Efficient search: it allows Dunsguide users to perform more precise and efficient searches, connecting them with companies that offer the products or services they need.

If you believe that the classification of your company in the Sectors and Industries section is not accurate or if you wish to make changes, please contact our support team.

How can I obtain my D-U-N-S Number® on Dunsguide?

This detailed guide will ease your path to obtaining your D-U-N-S Number, breaking down each stage of the process into four simple and clear steps.

  1. Account creation: start your journey by registering and establishing your personal account.
  2. Company verification: ensures accuracy and security through verification with the Tax Administration Service.
  3. Complete your profile: provide the information necessary to configure your profile thoroughly.
  4. Verification status: our team will review your information.
1. Account creation

To start the process of obtaining your D-U-N-S Number, the first step is to establish an account on the Dunsguide platform. You will receive an invitation email that will include a specific link to create your account. Click the link to be directed to the account creation page at CIAL Accounts, where we will ask you to provide some essential information to set up your profile:

  • Name
  • Last name
  • Phone number
  • Email

Once you have entered and confirmed this information, you will have access to the Dunsguide platform using the email and password you just created. This step is crucial to moving forward in the process and ensuring that your experience with Dunsguide is personalized and efficient.

2. Company verification

Now that you have created your account in Dunsguide, the next step to obtain your DUNS number is the verification of your company.

  • 1. Log in to Dunsguide.
  • 2.  Within the platform, navigate to the main menu and select the Verify company option. This process involves connecting your data to confirm the veracity of the information provided. Mexican companies can connect their SAT username and password (previously known as CIEC)*. It is important to read and accept all terms and conditions to proceed.

This verification process is a crucial step to ensure the security and accuracy of your Dunsguide registration and move towards obtaining your D-U-N-S Number.

*NOTE: after entering your SAT data, click Submit and continue to advance the process. to. If you have forgotten your SAT password, don't worry, you can easily reset it here, remember to have your electronic signature or the email with which you registered for the SAT on hand to complete this step. If you do not have your SAT password, you can also verify your account manually by uploading a document that supports your relationship with this company.

3. Profile data

After successfully completing the verification, the next step is to provide additional information about your company. This process is essential to complete your profile on Dunsguide and obtain your D-U-N-S Number. To begin, you will need to download the file in Excel format that you will find on the platform.

  1. Download the file: click the link to download the Excel file.
  2. Complete the information: open the file on your computer and fill out all the required fields as accurately as possible.
  3. Upload the completed file: once you have filled out the information, return to the upload section on the Dunsguide platform and upload the file.
  4. Continue the process: finally, click Continue to advance to the next step in obtaining your D-U-N-S Number.

This step is vital to ensure that your company is represented correctly and with the most up-to-date information in Dunsguide.

4. Verification status

Once the three steps above are completed, our team will review the information provided to continue with your request.

How can I download my D-U-N-S Number® certificate?

  1. Log in to Dunsguide.
  2. Go to the Home section and then to the Your services section.
  3. Click View details on the D-U-N-S Number® icon.
  4. Click the Download button in the upper right corner

Your D-U-N-S® certificate will be downloaded to your device in PDF format.

How can I renew my D-U-N-S plan?

If you need to renew your D-U-N-S Number urgently, we recommend contacting one of our business consultants through our website. They will guide you to the best option to update your D-U-N-S Number information quickly and efficiently.

Click here to request a renewal.

When is it necessary to renew a D-U-N-S Number®?

The  D-U-N-S Number is a unique global identifier that is valid for life. However, it is crucial to update your information in case of significant changes, such as a change of address, legal representative, or tax address. Updating this information promptly is essential to avoid any setbacks when establishing new business relationships or maintaining existing ones.

I contracted a two-year plan, but my D-U-N-S certificate has expired

To update your D-U-N-S certificate, follow these steps:

  1. Go to Dunsguide and log in with your username and password.
  2. Once logged in, locate and download the HTML file of your DUNS certificate.

How can I get a D-U-N-S Number® for a branch?

If you need a  D-U-N-S Number for a branch office, you need to contact our business consultants. Click here to request a D-U-N-S Number for a branch. They will assist you in the process of obtaining or updating the D-U-N-S Number for your branch, ensuring that all information is correctly recorded.

What is considered a branch?

In Mexico, a branch is defined as an extension of the company that shares the same RFC, but has a different address. This concept can also apply to plants, offices or any other facility that operates under the same corporate name, but in a different location.

Requirements for obtaining a D-U-N-S Number®

For Mexican companies: in order to obtain a  D-U-N-S Number for your branch, you will need to download and share the acknowledgment of opening of establishment issued by the SAT. Please open this link to download the acknowledgment of opening of establishment. This document is essential to verify the address of the new branch, which will allow us to assign the corresponding  D-U-N-S Number.

How long does it take for my D-U-N-S Number® to show up in the D&B database?

Once you have requested or updated your D-U-N-S Number, it may take up to 15 days to show up in the Dun & Bradstreet (D&B) database. This time is necessary to ensure that the information is processed, verified, and correctly updated across all platforms and systems associated with D&B.

What happens during this time?

During this 15-day period, D&B works on integrating and synchronizing your D-U-N-S Number with its global databases. This includes validating the provided information and aligning it with D&B’s quality and security standards.

How can I confirm the update?

To confirm the update of your D-U-N-S Number in the global Dun & Bradstreet database, please visit this page.

How can I improve my plan and receive more benefits?

If you're looking to upgrade your current plan to a new one, follow these simple steps:

  1. Review the benefits of the new plan: before making a decision, we recommend that you review the features and benefits of the plan you want to switch to. Make sure the new plan meets your current and future needs to make the most of the upgrade.
  2. Contact your business consultant: an important step to upgrade your plan is to contact your assigned business consultant. They will provide personalized advice and handle the upgrade process efficiently. You can reach them through your preferred communication channe (phone, email, or by scheduling a meeting). If you don’t have your consultant's contact information, submit a support case and our team will help you get in touch with them.
  3. Review the payment difference: when you upgrade your plan, you will only pay the difference between your current plan and the new one, regardless of the remaining time on your contract. This means the upgrade process is simple and transparent, with no hidden costs.
  4. Confirm the end date: when you upgrade your plan, the end date of your contract will remain the same as the original contract. This ensures that you continue enjoying the services within the same validity period.
  5. Upgrade process: once you've chosen the new plan and talked to your consultant, they will handle the entire upgrade process quickly and smoothly.

What is a D-U-N-S Number® and why do I need one?

The  D-U-N-S Number is a unique 9-digit identifier created by Dun & Bradstreet to assign a commercial identity to businesses worldwide. It functions like a business passport, facilitating commercial transactions and ensuring your business is uniquely and reliably identified.

Why do you need it?

The  D-U-N-S Number is essential for any business, regardless of its size, as it enhances your business’s credibility and transparency. Sharing your commercial information through the  D-U-N-S Number builds trust with your partners and clients, opening the door to more business opportunities.

Companies with a  D-U-N-S Number are seen as legitimate and trustworthy by businesses and government institutions around the world, making it easier for you to conduct transactions and access new markets.

You can read more about it here.

What are the advantages of having a D-U-N-S Number®?

Having a  D-U-N-S Number offers multiple advantages that can help grow your business:

  • Improves visibility and trust: small and medium-sized enterprises (SMEs) with a  D-U-N-S Number stand out in the market, allowing them to gain visibility and increase customer trust.
  • Facilitates access to global programs and markets: technology companies can access the Apple Developer Program and publish their apps on the Apple Store. Established companies can meet the requirements of global entities such as the U.S. government, Walmart, the UN, and the European Commission.
  • Business optimization: it standardizes and simplifies business processes. Eliminates duplicate data in customer and supplier records. Improves the performance of online transactions and streamlines loan applications and contracts with banks.
  • Credibility and support: having a  D-U-N-S Number allows you to back your negotiations with governments and large corporations, facilitating the acquisition of contracts and tenders.
  • Data unification: it unifies your data for invoices, documents, requisitions, customs, among others, which makes it easier to integrate systems such as ERP and CRM.

These are just some of the advantages your company can gain by having a  D-U-N-S Number, you can read more about it here.

How can I install my D-U-N-S Registered seal on my website?

Click here to download the guide to learn how to install your D-U-N-S Registered seal.

How can I update my D-U-N-S Registered seal?

Your D-U-N-S Registered seal is automatically updated each year when you renew your DUNS plan. On Dunsguide, this seal will be displayed on your company's profile with the most recent update date.

Steps to update your D-U-N-S Registered seal
  • Automatic renewal: if your DUNS plan is active, your seal will be automatically updated with the annual renewal.
  • Expired seal: if your DUNS Registered seal has expired, you'll need to contact your business advisor to manage the renewal. You can reach out through our support channels, where you'll receive personalized assistance for this process.
Correcting information on the D-U-N-S Registered seal

If you notice incorrect information on your D-U-N-S Registered seal, we recommend the following steps:

  1. Verify the information: review the details in your Dunsguide profile to confirm which information is incorrect.
  2. Reach out to our support team, providing specific details about the information you'd like to correct. Our team will guide you through the process to ensure the changes are properly reflected on your D-U-N-S Registered seal.

What can I do with my D-U-N-S Registered seal?

Your DUNS Registered seal helps to increase your company's credibility and visibility on an international level. It is a globally recognized certification that shows your business is verified by Dun & Bradstreet. This builds trust among clients, suppliers, and partners, facilitating new business opportunities, enhancing your market reputation, and distinguishing you from the competition.

Guide to leveraging your D-U-N-S Registered seal
  • Enhance credibility: your D-U-N-S Registered seal verifies that your company is backed by Dun & Bradstreet, boosting the confidence of clients and partners.
  • Increase visibility: the seal appears on your business profile within Dunsguide, accessible globally.
  • Business opportunities: being registered makes it easier for other businesses to find you and consider you as a reliable partner for new ventures.
  • Annual renewal: remember that your seal is updated annually with the renewal of your plan.

For more information, visit the official page.

How can I get a D-U-N-S Registered seal?

To obtain a DUNS Registered seal, follow these steps:

  1. Request a D-U-N-S Number: first, you need to obtain a D-U-N-S number, which is a unique identifier for your company. You can request it through the CIAL D&B website or through a local representative.
  2. Company verification: once you have your D-U-N-S number, your company will undergo a verification process. CIAL Dun & Bradstreet will review the provided information to confirm its accuracy and the existence of your business.
  3. Acquire a DUNS plan: with your D-U-N-S number verified, you can choose to acquire the DUNS Registered seal. This is done through CIAL Dun & Bradstreet’s services. The purchase of the seal may include different subscription levels or additional services, depending on your needs.
  4. Receive and use your seal: once you have completed the process and acquired the seal, you will receive the digital material that you can use on your business profiles, websites, and other communications to highlight your DUNS Registered status.
  5. Annual renewal: the D-U-N-S Registered seal requires annual renewal. Make sure to keep your information updated and renew your plan to maintain your seal’s status.

For more specific details, you can visit the CIAL Dun & Bradstreet website or contact our support team.

How can I edit the information on my D-U-N-S Registered profile?

If you notice incorrect information on your D-U-N-S Registered seal, we recommend the following steps:

  1. Review the details in your Dunsguide profile to confirm which information is incorrect.
  2. Reach out to our support team, providing specific details about the information you'd like to correct. Our team will guide you through the process to ensure the changes are properly reflected on your DUNS Registered seal.

How can I install my ESG Registered seal on my website?

Click here to download the guide to learn how to install your ESG Registered seal.

How can I start my sustainability assessment?

Step 1: Identify the evaluation email

You should have received an email from no-reply@riskanalytics.dnb.com. Please check your inbox for this email and click on the provided link to register.

Step 2: Access Risk Analytics

Register by creating a user name and password. This will allow you to access the platform to begin and complete your evaluation.

Step 3: Submit your evaluation

‍Once you have finished filling out your evaluation, submit it through the platform. Our team will review the information provided and will contact you if any corrections are needed.

What happens if I need to correct the ESG data I sent?

Once your sustainability self-assessment has been submitted:

  1. Review by our experts: our team will analyze your assessment to ensure it is complete and ready for submission.
  2. Corrections: if any errors are found, you will receive clear instructions on how to make the necessary adjustments.

If you have any questions, don’t hesitate to contact us.

When will I receive the invitation to start my self-assessment?

After receiving the confirmation email for the delivery of all services included in your DUNS Silver or Gold plan, within a maximum of 15 days, one of our specialists will contact you to guide you through starting your sustainability self-assessment process.

If you have any questions, feel free to reach out to our support team.

How long do I have to finish my self-assessment?

Once the link to start your self-assessment has been sent, you will have a maximum of 45 calendar days to complete all the questions in the questionnaire.

What happens after this time?
The link will expire, and you will need to contact our specialists to request a new one.

If you have any questions, feel free to contact us.

How do I know if my self-assessment is pending?

If your self-assessment is pending, you will receive email reminders during the first 45 days at the email address assigned as the contact for the sustainability assessment.

If your self-assessment has expired, you will receive a monthly email with the steps to follow in order to continue the process.

Additionally, you can check the status of your self-assessment at any time by logging in to your Dunsguide account.

What criteria are used to construct the indicators in the report?

Click here to learn about the methodology behind the ESG sustainability assessment process.

How can I create a prospecting list?

While exploring Dunsguide, you can bookmark a business profile as a favorite to easily access it later.

  1. Go to the business profile you want to mark as a favorite.
  2. At the top of the profile, just below the company name, you’ll see a Save icon. Click on it to add the company to your favorites.
  3. A list of the business profiles you’ve saved can be found in Your Favorites section of your account.

To remove a company from your favorites, you can uncheck the Save icon on the business profile or directly in Your Favorites section.

How can I search for companies on Dunsguide?

This guide will help you navigate the Dunsguide directory effectively, allowing you to find and analyze companies in Latin America quickly and easily.

  1. Access Dunsguide: start by visiting the Dunsguide website.
  2. Use the search bar: on the main page, you’ll find a search bar. Here, you can enter the name of the company you’re looking for, or any other keyword.
  3. Refine your search: if you need to specify your search, use the available filters to narrow down the results. You can filter by location or type of industry, among other criteria.
  4. Explore the results: after submitting your search, a list of companies that match your criteria will be displayed. Each entry in the list will provide basic information about each company, such as the name, location, and a brief summary.
  5. Access company profiles: for more details about a specific company, click on the company name in the search results. This will take you to a profile page where you can find more detailed information, such as the D-U-N-S Number, contact information, financial data, and more.
  6. Use additional features: within the company profile, you can use various features such as marking the company as a favorite, sending a review, or contacting the company directly through Dunsguide.
  7. Save or share your search: if you wish to consult the same search in the future, you can save the search criteria in your Dunsguide account.
  8. View your saved companies: click on your user profile and check the saved companies in Your Favorites section.

What kind of companies can I find on Dunsguide?

On Dunsguide, you can find companies that have a D-U-N-S Number within the CIAL Dun & Bradstreet database in Latin America. Companies with updated information will be listed first in the business directory.

How can I download my BIR report?

To receive a copy of your Business Information Report (BIR), please contact our support team.

Make sure to include the following information:

  • Product: Business Information Report (BIR)
  • Full name
  • Company name
  • Email address
  • Phone number
  • Message: I need a copy of my Business Information Report (BIR).

How can I update my BIR report?

From the start date of your contract, you will have 6 months to update the information contained in your BIR commercial report.

If you do not update the information within that period, please contact your sales advisor for support in updating the report through an early renewal.

Keeping your data up to date is essential to accurately reflect your financial situation and facilitate credit or business partnership decisions.

How can other companies use my BIR report?

Other companies can use your BIR report to assess your financial stability, payment behavior, and to make credit risk or business partnership decisions.

Companies use the Business Information Report (BIR) to gain a comprehensive view of the financial risk and stability of their business partners or potential clients. By reviewing the report, they can evaluate a company’s solvency, its payment history (through indicators like PAYDEX), its ability to meet financial commitments, and its corporate structure.

This analysis helps minimize the risk of non-payment and allows for more informed decisions regarding credits, contracts, and strategic alliances. Additionally, it helps them identify business opportunities or early warning signs.

When will I receive my BIR report?

The estimated time to receive the Business Information Report (BIR), after confirming the payment of any DUNS plan and once the user has completed the required information, is approximately 7 business days.

This timeframe may vary depending on the complexity of the request and the availability of the data needed to generate the report. It is crucial that the information provided is accurate and complete to avoid any further delays in processing the report.

How will my data be used in the BIR report?

Data collection

The BIR gathers information from sources such as public records, financial data, payment behavior, and credit providers.

Purpose

This data creates a complete financial profile of your company, including its stability and creditworthiness.

Use by other companies

Users of our CIAL360 platform can request a BIR report and use this profile to assess credit risks, determine payment terms, identify partnership opportunities, and establish contractual conditions. If your company is being evaluated, your authorization will be required to proceed.

Data protection

Your information is protected under applicable privacy policies and regulations, ensuring proper and secure usage.

What indicators can be included in CIAL D&B reports?

Each of these indicators provides a specific view of a company’s financial health, stability, and behavior, helping to make informed decisions about credit risk and business partnerships.

PAYDEX®

Measures a company’s payment behavior on a scale of 1 to 100. A higher score indicates timely or early payments.

D&B Rating

A general indicator of the company’s creditworthiness based on financial stability and business size.

D&B Failure Score

Assesses the likelihood of a company going bankrupt within the next 12 months.

Global Risk Indicator (DUNSRight™)

Shows the level of risk associated with doing business with a company globally.

Credit Limit Recommendation

Credit limit recommendation based on the company’s financial capacity.

Supplier Qualifier Rating (SQR) Rating

An indicator that assesses the overall risk of the supplier. SQR Rating is a quantitative scorecard calculated with 12 key areas related to the data described in the requirements.

NOTE: some of these indicators may vary or not be available depending on the country where the company is evaluated, due to differences in local legislation, data availability, and financial reporting practices.

What criteria are used to construct the report indicators?

The indicators in the BIR report are built using the following key criteria:

  • Financial data: financial statements, balance sheets, and operating results of the company.
  • Payment behavior: payment history, timeliness, and relationships with suppliers.
  • Public and private information: business records and data from governmental and private sources.
  • Risk assessment: solvency analysis, bankruptcy probability, and credit risk.
  • Company size: operational capacity and business size.

These criteria help generate an accurate profile of the company's financial health and stability.

How can I activate CIAL Pulso?

To activate Pulso, you must have an account created and a business profile linked to it, created and approved through the Claim company process.

  1. Create a Dunsguide account.
  2. Claim your business profile within Dunsguide.
  3. Once your company has been approved, you must navigate to the admin view of your company profile.
  4. Click on the CIAL Pulso tab.
  5. To continue, you will need to enter the credentials with which you log into the SAT portal (RFC and password).
  6. Accept all the terms and conditions.
  7. Click Send.

Please note that it may take up to 24 hours to activate Pulso while we synchronize your data and make sure everything is configured correctly.

Use of the SAT key

You can find all the details about the collection and use of data by CIAL Dun & Bradstreet about your SAT key, e.firma and RFC here.

What is Growth & Results?

The Growth and Results section provides users with an overview of a company's growth and performance over time. This includes metrics such as sales growth, market expansion and other relevant indicators.

1. Sales and expenses
  • Total revenue: shows the total amount of money generated by sales of goods or services.
  • Operating expenses: includes all costs associated with expense invoices.
2. Cash flow

Incoming and outgoing sales and expenses taking into account paid and collected invoices reported to SAT.

3. Annual sales
  • Year-over-year sales growth: percentage showing how much sales have increased or decreased compared to the previous year.
  • Annual growth rate: average annual growth rate of sales over a period.
4. Concentration of major customers
  • Percentage of revenue from major customers: indicates how dependent the company is on its main customers.
  • Year-to-year change in customer concentration: analyzes how dependence on major customers varies over time.

What is financial health?

The “financial health” of a company refers to its overall ability to maintain and improve its long-term economic position. Assessing financial health involves analyzing key performance indicators (KPIs) that provide insights into different aspects of business performance:

  • Profitability: indicates how effectively a company converts its revenue into profits. KPIs such as net profit margin and return on invested capital are crucial here.
  • Liquidity: shows the company's ability to cover its short-term obligations using liquid assets. Indicators such as the current liquidity ratio and the acid test ratio are critical in assessing this.
  • Leverage: evaluates the use of debt to finance the company's operations and its ability to cover the costs of this debt. Ratios such as the debt-to-equity ratio and the interest coverage ratio help to understand the company's dependence on external financing.
  • Efficiency: analyzes how the company manages its resources to maximize production or sales. KPIs such as inventory turns and asset turnover are indicative of operational efficiency.

What is compliance and reputation?

The compliance and reputation section provides users with essential tools and indicators to assess a company's regulatory compliance status and overall reputation. Understanding these aspects is crucial to making informed decisions regarding potential business engagements. Indicators include:

  • SAT Blacklist: determines whether a company is blacklisted by the tax authority, which may indicate tax compliance issues or involvement in fraudulent activities. This includes historical data showing changes in the company's status over time.
  • OFAC Blacklist: checks whether the company is listed by the Office of Foreign Assets Control, suggesting U.S. government sanctions possibly related to terrorism or narcotics trafficking. Details of these sanctions provide information on their nature and duration.
  • Canceled Invoices: analyzes the number and percentage of canceled invoices compared to total billings, providing insights into the company's financial management practices. A temporal analysis of invoice cancellations can reveal trends and changes in financial stability and administrative organization.

By leveraging data from regulatory bodies such as SAT and international entities such as OFAC, along with internal financial data such as invoice records, this hub enables a comprehensive understanding of a company's compliance and ethical position in the marketplace. These insights help users navigate risks and reinforce sound business practices with trusted partners.

Glossary of Indicators | Financial Health - Profitability

What does profitability refer to?
Profitability evaluates the capacity of a business to generate income in relation to its expenses and investments.

Why is it important?
This metric is essential to understand the operational and financial efficiency of your business, and whether current operations are generating an adequate return on investment.

Desired range or level
A business should aim to have a positive and growing profitability margin.

Key indicators

Profit margin

  • What does it refer to?
    Ratio of net profit to sales. It indicates what percentage of sales translates into profit.
  • Why is it important?
    Helps to understand the company's ability to retain profits after all expenses.
  • Desired range or level
    A higher margin is preferable as it indicates higher profitability.
  • Formula
    Net income / Total sales

Operating margin

  • What does it refer to?
    Operating profit divided by sales. Reflects efficiency in core operations.
  • Why is it important?
    Indicates how much is left after deducting operating expenses.
  • Desired range or level
    As with profit margin, a higher operating margin is better.
  • Formula
    Operating income / Total sales

Return on equity (ROE)

  • What does it refer to?
    It measures the company's ability to generate a return on the capital invested in the business. In other words, what profit the company generates on the net assets of the business.
  • Why is it important?
    A positive number indicates that the company is increasing its capital, while a negative number reflects a decrease in capital.
  • Desired range or level
    Higher ROE indicates a better return on investment. What is considered a “good” ROE will vary by industry and company size. The important thing is to compare with other companies of similar size in the industry. Generally speaking, look for an increase over time.
  • Formula
    Net profit / Shareholders' equity

Actions to improve

  • Optimize costs by regularly reviewing suppliers and renegotiating contracts.
  • Improve operating efficiencies to reduce waste and increase productivity.
  • Increase sales through marketing campaigns and product or service expansion.

Glossary of Indicators | Financial Health - Efficiency

What does efficiency refer to?
Efficiency indicates how a company manages and uses its resources to generate sales and profits.

Why is it important?
It determines how well a company can convert its resources into profits.

Desired range or level
Metrics such as asset turnover should be high, while days receivable and payable should be maintained at industry standards.

Key indicators

Asset turnover

  • What does it refer to?
    Sales divided by total assets. It shows the efficiency in the use of assets to generate sales.
  • Why is it important?
    Indicates how effectively the company is using its assets to generate revenue.
  • Desired range or level
    Higher turnover is preferable, indicating higher efficiency.
  • Formula
    Total sales / Total assets

Days receivable (DSO)

  • What does it refer to?
    Average Days Receivable. Measures the average number of days between a sale and the collection of payment for that sale. It is often calculated on a monthly or annual basis.
  • Why is it important?
    The lower the DSO, the faster a company receives cash for the sale of its products or services. While industry specific, a high DSO can indicate a problem in collecting payments and create cash flow problems as it takes a long time for cash from the sale to be received.
  • Desired range or level
    The important element of DSO evaluation is the trend over time. An increase in DSO means that customers are taking longer to pay. This can be due to numerous reasons, including: the sales team offering longer terms, your customers having cash flow constraints and delaying payments, or the shift in customer mix towards credit sales. Seasonality may also play a role, with longer terms potentially provided at certain times of the year.
  • Formula
    Accounts receivable / Annual sales * 365

Days payable

  • What does it refer to?
    Accounts payable divided by daily purchases. Indicates how long it takes, on average, to pay suppliers.
  • Why is it important?
    Reveals the efficiency of payment management.
  • Desired range or level
    A higher days period can be beneficial for cash flow management, but could damage supplier relationships if it is too long.
  • Formula
    Accounts payable / Daily purchases

Actions to improve

  • Optimize the supply chain in inventory management.
  • Analyze and continuously improve internal processes.

NOTE: within the CIAL Pulso platform we compare these indicators against the ranges of the industry that your company is a part of.

Glossary of Indicators | Financial Health - Leverage

What does leverage refer to?
Leverage evaluates how a company uses debt relative to equity. It measures how much of the company's operations are financed with debt or equity.

Why is it important?
The debt-to-capital ratio is an important tool used to access the health of a company. It shows how the company's assets have been financed.

Desired range or level
What is considered a ”good” debt-to-capital ratio will vary by industry and company size. Therefore, it is important to compare with other companies of similar size in the industry. However, the lower the number, the lower the risk of default as there is more equity.

Key indicators

Debt-to-capital ratio

  • What does it refer to?
    Total debt divided by equity. It indicates the proportion of debt financing versus capital financing.
  • Why is it important?
    Debt-to-capital ratio is an important measure to identify how much a company relies on debt to finance its day-to-day activities and to estimate the level of risk for a company's stakeholders. It also measures a company's solvency to meet its obligations in the form of interest expense and other payments.
  • Desired range or level
    If the debt-to-capital ratio is greater than 1, the company has more debt than capital. This is a high-risk company. If more liabilities are acquired without an increase in earnings, the company will not have enough capital to meet obligations. As with the leverage ratio, it is important to consider the size of the company and the industry.
  • Formula
    Total Debt / Capital

Debt-to-operating income

  • What does it refer to?
    Ratio of total debt to operating income. It shows the capacity to generate income to cover debt.
  • Why is it important?
    Helps determine if the company is generating enough revenue to manage its debt.
  • Desired range or level
    A lower ratio indicates that the company has better operating performance relative to its debt.
  • Formula
    Total debt / Operating income

Actions to improve

  • Reduce existing debt through efficient cash flow management.
  • Refinance debt at lower interest rates or with better terms.
  • Convert non-core assets to cash and use them to reduce debt.

Glossary of Indicators | Financial Health - Liquidity

What does liquidity refer to?
Liquidity measures the ability of a business to meet its short-term financial obligations.

Why is it important?
It ensures that the company can meet debts and obligations without selling assets or seeking emergency financing.

Desired range or level
The liquidity ratio should be greater than 1.

Key indicators

Liquidity ratio

  • What does it refer to?
    The liquidity ratio measures a company's ability to pay its short-term debts with current assets. It is a comparison between current assets (such as cash, accounts receivable, inventories) and current liabilities (short-term debts).
  • Why is it important?
    It is crucial in assessing the short-term solvency of a company. If the ratio is too low, the company may have problems paying its short-term obligations. If it is too high, it could indicate that the company is not using its assets efficiently.
  • Desired range or level
    Generally, a ratio of 1:1 or higher is considered healthy, as it indicates that there is at least one current asset for every current liability. However, the optimal range may vary by industry and business model.
  • Formula
    Current assets / Current liabilities

Debt ratio

  • What does it refer to?
    The debt ratio indicates what proportion of a company's total assets is financed with debt. It is a measure of the company's degree of financial leverage.
  • Why is it important?
    It helps to understand how a company is structured financially. A high debt ratio can indicate higher financial risk if the company does not generate enough revenue to cover its debt obligations. On the other hand, leverage can maximize return on investment if used properly.
  • Desired range or level
    The optimal range varies depending on the industry and the company's stage of growth. However, a ratio that is too high can be a red flag for investors and creditors. It is essential to compare the debt ratio with similar companies within the same industry to determine if it is within an acceptable range.
  • Formula
    Total debt / Total assets

Actions to improve

  • Reduce the term of credit granted to customers.
  • Manage inventory efficiently, avoid overstocking.
  • Renegotiate terms with suppliers to extend payment terms.
  • Seek alternative sources of short-term financing.

How often is my information updated?

The information in CIAL Pulso is updated regularly, although the update period varies depending on the section you are consulting.

  • Financial health section: most of the indicators in this section are updated annually, based on your most recently filed annual statement. This information reflects your company's financial stability and solvency over time.
  • Growth and results section: the indicators in this section are updated approximately every 30 days, generally during the first 5 days of each month. These updates are based on the previous month's turnover, allowing you to have a recent and accurate view of your company's performance.

Please note that the update rate may vary slightly depending on data availability and processing, but CIAL Pulso strives to keep the information as current and accurate as possible to support you in making business decisions.

How does Pulso Advisor work?

Pulso Advisor is a tool within CIAL Pulso that integrates SAT information with Artificial Intelligence to add an additional degree of analysis of your company's financial health.

You will be able to ask questions such as:

  • What is my current financial health score?
  • Give me a quick analysis of my finances this year.
  • What can I do to improve my financial health?
  • Can you give me a breakdown of my profitability?

Pulso Advisor will be able to analyze your information extracted through the Tax Administration System (SAT) in Mexico.

In order to activate Pulso Advisor, you must first activate CIAL Pulso by sharing your SAT password (formerly CIEC).

NOTE:
this product is only available in Mexico.

How long does it take Pulso to upload my information?

The time that CIAL Pulso takes to load and process your company's information can vary depending on several factors, mainly the volume of your invoicing. Below, we explain in detail:

What affects the upload time?

Billing volume

  • Companies with low to moderate billing volume generally experience faster load times, which can be as little as 10 minutes.
  • For companies with high billing volume, the process may take longer due to the amount of data that must be processed and analyzed. In these cases, the upload time can be extended to a maximum of 72 hours.

System Capacity

  • CIAL Pulso is designed to handle large amounts of data efficiently. However, at times of high demand or when processing complex data, the upload time may vary.